Tell us about HERE

52 questions in 8 short parts, about 30 minutes. Short answers are fine and "don't know yet" counts. Everything saves on this device as you type, so you can stop and come back.

Your name

Best email to reach you

Launch blockers

These ten answers replace the placeholders on the preview site. Everything after this can come later.

1Phone number to show on the site

and can customers text it?

2Email address that should receive quote requests

3City or town we should name as your home base

4Service area: list the cities, neighborhoods or counties you serve, or a radius in miles

5Hours

days and times customers can reach you

6Contractor license number(s) and the state that issued them

7Are you bonded and insured? If yes, do you want that stated on the site (and any amounts you want shown)?

8Logo: please send the original HERE.svg file (the vector version). The site currently uses a PNG stand-in.

9Reviews: paste 3 to 6 real customer reviews (name, town, what floor), or send the link to your Google Business Profile so we can pull them

10Photos: send 10 to 20 photos of finished floors and jobs in progress (phone photos are fine; a mix of wide room shots and close-ups). Name the floor type and room in the filename if you can.

Business basics

11Legal business name

for the footer and terms

12Owner's name(s), and would you like a short owner intro and photo on the About section?

13Year you started

or years of experience

14Physical address, if you want one shown

shop, showroom, or "by appointment"

15Links to your Google Business Profile, Instagram, Facebook, Yelp, Nextdoor, or anything else you use

16Do you have a truck, uniform or yard sign photo with the logo on it?

Services

17Confirm or edit this list: hardwood install (solid and engineered), luxury vinyl plank, laminate, tile, refinishing (sand, stain, seal), stairs. Anything to add or remove?

carpet, subfloor repair, floor removal, baseboards and trim, radiant heat, commercial

18Which three services bring in the most work? Those get the biggest spots on the page.

19Any brands or product lines you install or recommend (Shaw, Mohawk, COREtec, Bona, etc.) that we may name

20Do you bring samples to the customer's home, have a showroom, or both?

21Anything you deliberately don't do (so the site doesn't attract the wrong calls)?

How you work

22Are in-home estimates free?

23How long does a written quote stay valid, and does the price ever change after it's given?

24Deposit and payment terms

deposit percentage, when the balance is due, cards accepted

25Do you offer financing? If yes, through whom?

26Warranty: what do you cover on workmanship, for how long? Do you pass through manufacturer warranties?

27Typical timeline from first call to finished floor, and typical days on site for an average job

28Who moves the furniture, removes the old floor, and handles cleanup? Is that included?

29Crew size, and who is the customer's main contact during the job?

30What happens at the end of a job (walkthrough, care instructions, follow-up call)?

Proof and story

31Certifications or memberships

NWFA, manufacturer installer programs, BBB, chamber of commerce

32Awards, "best of" lists, or press mentions

33A job you're proudest of, in two or three sentences

we'll write it up as a short story with photos

34A before-and-after set of photos, if you have one

35How many floors or jobs have you completed (a round number is fine, if you want a number on the site)?

Customers and competition

36Describe your typical customer

home type, neighborhood, what they usually ask for

37What do customers worry about most before hiring a flooring company?

38Why do customers pick you over the other two quotes they got?

39What do competitors in your area get wrong that you get right?

40Three words you want the website to feel like

41Any competitor websites you'd like us to beat on a specific point (speed, clarity, photos)?

Website setup

42Domain: is hereflooring.com registered? Where (GoDaddy, Namecheap, Cloudflare, other), and can you give us access or point DNS when we're ready?

43Business email: where is it hosted (Google Workspace, Microsoft 365, your registrar)? Quote requests will be sent there.

44Do you want quote requests also sent by text message to your phone?

45Do you have Google Analytics, Google Ads, or a Meta pixel we should connect?

46Is there an old website that should redirect to the new one?

47Who else needs access to the site or its emails?

Next pages and copy

48Which pages do you want beyond the home page?

Suggested: Services with one page per floor type, Gallery, About, Reviews, Contact, Financing, FAQ, and one page per main service town.

49List the questions customers ask you most often

these become the FAQ

50Any wording you must include or avoid (legal disclaimers, license line format, terms you dislike)?

51Headline: the home page will now read "Your next step starts here." Confirm, or send another line.

52Anything else on the current preview you'd change?

Photos, section order, colors, words.

Ready to send

Tap a part to go back and add anything. Blank answers are fine; we'll ask on the call.

Tell us about HERE

Launch blockers

Business basics

Services

How you work

Proof and story

Customers and competition

Website setup

Next pages and copy

Ready to send

Sent